Sequel.io
Solutions Engineer
$100K–$150K
US - Remote · Remote · Full-time · Posted Sep 22, 2026
- Experience
- 3–5 years in a Solutions Engineer, Technical Account Manager, Implementation Engineer, or similar customer-facing technical role.
About the job
Serves as the technical partner for Sequel customers, designing and supporting integrations and helping customers achieve their goals with the platform.
What you'll do
- Lead customer discovery, solution design, technical onboarding, and integration troubleshooting.
- Advise customers on data reporting and analytics, monitor account health, and identify technical risks or expansion opportunities.
- Partner with Account Managers and internal teams, document customer feedback, and maintain technical guides and resources.
What they ask for
- Hands-on experience designing and troubleshooting CRM and API integrations, including authentication, webhooks, rate limiting, and error handling.
- Understanding of CRM integrations and ability to help diagnose issues.
- Ability to explain technical concepts to technical and non-technical audiences; strong project management skills.
- Experience working cross-functionally with Sales, Product, and Engineering in a SaaS environment; customer-facing relationship-building experience.
Nice to have
- Scripting or light coding experience (Python, JavaScript, or similar).
- Experience with CRM tools (Salesforce, HubSpot) and ticketing systems (Intercom), or in a high-growth startup or scale-up.
Pay
$100K – $150K USD base salary
Tools
Salesforce, Marketo, Hubspot, API, Python, JavaScript, HubSpot, Intercom
AI focus
The company is investing in AI agents for customer marketing workflows; the role also offers the opportunity to work with AI tools, but no specific AI duties are stated.
Model-written summary · the original posting is authoritative