Serval
Automation Engineer
$105K–$170K
San Francisco +3 · On-site · Full-time · Posted Sep 3, 2026
- Location
- San Francisco
New York
Austin
Charleston - Experience
- 2+ years in a relevant role, or recent graduate with at least one internship in a related area.
- Education
- Degree in Computer Science or a related field, or equivalent hands-on experience.
About the job
Build and deploy AI agents and automations in customer environments, integrating their systems and helping teams adopt and extend the workflows.
What you'll do
- Build automations and AI agents in customers’ Serval instances and integrate them with customer systems.
- Run working sessions with business teams to turn real processes into buildable workflows.
- Create reusable patterns, enable customer teams, and coordinate with Deployment Strategists on milestones and risks.
What they ask for
- Degree in Computer Science or a related field, or equivalent hands-on experience.
- 2+ years in a relevant role, or recent graduate with at least one internship in a related area.
- Working knowledge of APIs, REST, JSON, and IAM concepts including SSO, SCIM, and provisioning.
- Strong communication skills and ability to learn unfamiliar software quickly and work independently across several customer accounts.
Nice to have
- Experience in an early-stage startup environment.
- Hands-on administration or migration of an ITSM platform such as ServiceNow, Jira Service Management, Freshservice, or Zendesk.
Pay
$105K – $170K (base salary)
Tools
Okta, Google Workspace, Slack, Jira, ServiceNow, Workday, REST, JSON
AI focus
Build and deploy AI agents and automations for enterprise workflows.
Model-written summary · the original posting is authoritative