Serve Robotics
Operations Associate (Midtown, Atlanta)
Atlanta, GA · On-site · Full-time · Posted Oct 8, 2026
- Experience
- No years specified as a requirement; preferred: 1 year in last-mile delivery, robotics, or customer-facing industries, with direct customer-facing field or service experience.
About the job
Provides onsite field support for autonomous delivery robots, helping maintain readiness, complete deliveries safely, and resolve operational issues.
What you'll do
- Prepare, inspect, clean, deploy, recover, charge, and secure robotic units and equipment.
- Document and manage escalation tickets, communicate updates, and escalate critical safety or technical issues.
- Operate company vehicles to move or recover robots and support order fulfillment.
What they ask for
- Valid driver's license.
- Comfortable driving mid-size utility vehicles as needed.
- Able to lift and maneuver items weighing up to 50 pounds.
- Able and willing to work flexible hours, including nights, weekends, and holidays.
Nice to have
- Experience with Jira.
- Experience using work communication tools such as Slack.
Pay
$22 per hour; currency and pay basis not specified.
Tools
Jira, Slack
Model-written summary · the original posting is authoritative