Serve Robotics
Service Technician II
Atlanta, GA · On-site · Full-time · Posted Oct 14, 2026
- Experience
- 2–4+ years of progressive technical experience in the listed or similar industries.
About the job
Independently diagnoses, repairs, tests, and documents complex hardware and software issues across a fleet of delivery robots to support uptime and repair quality.
What you'll do
- Diagnose and repair mechanical, electrical, and integrated software failures; test repairs and identify root causes.
- Document repair work in Jira and maintain quality, traceability, inventory, and operational standards.
- Support Technician I onboarding, share troubleshooting practices, and flag recurring or systemic issues.
What they ask for
- 2–4+ years of progressive technical experience in electro-mechanical, electronics, robotics, automotive, aerospace, or similar industries.
- Demonstrated ability to independently troubleshoot complex integrated systems; experience with component-level testing and validation.
- Proficiency with diagnostic tools such as multimeters, oscilloscopes, power supplies, and software diagnostics; experience with issue-tracking systems such as Jira.
- Able to prioritize multiple repair streams independently and work weekends as part of a 5-day schedule.
Nice to have
- Experience in robotics or automation environments.
- Familiarity with structured root-cause analysis or cross-functional collaboration with engineering or QA teams.
Pay
$24.00 – $26.90 per hour (base salary)
Tools
Jira, multimeter, oscilloscope, power supply
Model-written summary · the original posting is authoritative