ServiceNow
Agentic AI Harness Architect - Moveworks
$201K–$352K
Mountain View, CALIFORNIA, United States · Full-time · Posted Oct 1, 2026
- Experience
- Typically 8 or more years of relevant industry or research experience, or an equivalent record of exceptional technical and research impact.
- Education
- Preferred: master's degree or PhD in computer science, machine learning, artificial intelligence, or a related field, or equivalent practical experience.
About the job
Set the technical direction and develop prototypes, evaluations, and production pathways for Moveworks’ agentic AI harness, improving agents’ ability to complete complex enterprise tasks reliably.
What you'll do
- Define the harness architecture for planning, tool selection, context, memory, reflection, adaptation, and recovery; prototype algorithms for complex agent tasks.
- Design model-agnostic systems and rigorous evaluations for agent performance, including task outcomes, policy compliance, latency, and cost.
- Partner with research, platform, product, and security teams to guide successful approaches toward production while providing hands-on technical leadership.
What they ask for
- Deep expertise in machine learning or artificial intelligence, with strong systems judgment and product architecture skills.
- Meaningful work in AI agents, reasoning and planning, tool use, coding agents, conversational systems, reinforcement learning, or related areas.
- Experience turning ambiguous research questions into prototypes, measurable hypotheses, and technical direction; designing evaluations for probabilistic systems.
- Excellent programming skills; Python expertise is expected. Typically 8 or more years of relevant industry or research experience, or an equivalent record of exceptional technical and research impact.
Nice to have
- Master's degree or PhD in computer science, machine learning, artificial intelligence, or a related field, or equivalent practical experience.
- Published research, influential open-source work, widely adopted systems, or experience with enterprise requirements and moving prototypes into production.
Pay
$201,300 - $352,300 USD base salary
Tools
Python, foundation models, ReAct-style execution, Moveworks Reasoning Engine
AI focus
Architect and advance agentic AI systems, including planning, tool use, memory, learning from execution, multi-agent coordination, evaluation, and reliable completion of enterprise tasks.
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