ServiceNow
Area VP, Solution Consulting
$226K–$373K
Santa Clara, CALIFORNIA, United States · Director · Full-time · Posted Oct 22, 2026
- Experience
- 10+ years leading pre-sales, solution consulting, or technical sales organizations at scale, including leading other leaders; 10+ years in a Solution Consulting leadership role. Expected travel up to 50% on average.
- Education
- Bachelor's degree in a technical or business field, or equivalent work experience.
About the job
Leads ServiceNow’s Americas CRM Solution Consulting organization, accountable for CRM revenue growth and scaling pre-sales execution through proof-of-value selling, AI automation, and close partnership with sales and product teams.
What you'll do
- Own AMS CRM NNACV targets, forecast technical win rates, and align pre-sales priorities with CRM sales leadership.
- Lead and develop first- and second-line leaders and teams, evolving pre-sales toward the Forward Deployed Engineer model and POV-centric selling.
- Scale pre-sales through AI automation and standardized motions, while reconnecting field teams with CRM Product Management.
What they ask for
- 10+ years leading pre-sales, solution consulting, or technical sales organizations at scale, including managing managers; also 10+ years in a Solution Consulting leadership role.
- Track record of delivering ACV, NNACV, or equivalent revenue-tied targets in software or SaaS.
- Deep understanding of the CRM market and AI/agentic automation, with experience moving pre-sales from demo-centric to proof-of-value selling.
- Bachelor's degree in a technical or business field, or equivalent work experience.
Pay
$225,825 - $372,600 USD base salary
Tools
AI, agentic AI, Now Assist for CRM
AI focus
Guide positioning of AI-native CRM and agentic AI; use AI automation tools to scale pre-sales, simplify workflows, and automate demo and environment provisioning.
Model-written summary · the original posting is authoritative