ServiceNow
Client Director - Health Life Sciences
$174K–$198K
New York City, New York, United States · Remote · Director · Full-time · Posted Oct 20, 2026
- Experience
- 7+ years in client management; 2+ years as a Client Director or equivalent.
- Visa sponsorship
- For roles requiring access to controlled technology subject to export control regulations, employment is contingent on obtaining any required export license or other government approval.
About the job
Manage and grow ServiceNow’s largest existing Health Life Sciences accounts, leading executive relationships and virtual teams to deliver customer outcomes and meet sales targets.
What you'll do
- Develop account strategies, roadmaps, and ServiceNow solutions aligned with clients’ strategic outcomes.
- Manage executive relationships and coordinate worldwide account resources and virtual teams.
- Achieve account financial targets, including licenses, renewals, and professional services.
What they ask for
- 7+ years of experience in client management and aligning account strategies to revenue opportunities.
- 2+ years as a Client Director or equivalent, with validated multi-million-dollar sales solutions experience and executive-level relationship management.
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service, or IT Operations Management within software or IT sales organizations.
- Experience achieving sales targets and leading virtual or matrixed teams.
Pay
$174,180 - $197,500 USD base salary
AI focus
Use or critically assess how to integrate AI into work processes, decision-making, or problem-solving, including AI-powered tools, workflow automation, and AI-driven insights.
Model-written summary · the original posting is authoritative