ServiceNow
Dir, Customer Success Operations (Armis/Veza)
$184K–$322K
New York, NEW YORK, United States · Remote · Full-time · Posted Aug 20, 2026
- Experience
- 10+ years of relevant work experience.
About the job
Leads global Sales business operations, coordinating budgets, performance reporting, strategic projects, and cross-functional alignment.
What you'll do
- Manage global Sales operations, including budgets, dashboards, KPI tracking, communications measurement, and reporting.
- Partner with Sales leadership and executives on strategy, organizational development, special projects, events, and annual objectives.
- Promote operational excellence, consistent stakeholder communications, and team purpose and culture.
What they ask for
- 10+ years of relevant work experience, including operational roles with project and budget management, and a track record of delivering business and organizational outcomes.
- Leadership, influencing, people-management, and cross-functional collaboration skills.
- Strong verbal and written communication, executive presence, business judgment, and ability to prioritize.
- Ability to manage change and ambiguity in a dynamic global environment.
Pay
$184,100 - $322,200 USD base pay
AI focus
Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving, such as using AI-powered tools, automating workflows, or analyzing AI-driven insights.
Model-written summary · the original posting is authoritative