ServiceNow
Director of Engineering - AI Control Tower
$221K–$387K
Santa Clara, California, United States · Hybrid · Director · Full-time · Posted Oct 22, 2026
- Experience
- 10+ years in software engineering; 4+ years leading engineering teams. Startup and early-stage product adoption experience required.
About the job
Leads engineering for one or more AI Control Tower product areas, taking products from initial release through customer adoption while building the team and setting AI-native engineering practices.
What you'll do
- Own engineering roadmaps, technical plans, and delivery for AI Control Tower product areas.
- Drive early-product launches, customer feedback, iteration, and adoption.
- Recruit and develop engineering teams; coordinate delivery with Product, Design, partner teams, and senior leadership.
What they ask for
- 10+ years in software engineering and 4+ years leading engineering teams, as a manager of managers or strong senior manager.
- Hands-on product-building and shipping experience at a startup with fewer than 100 employees.
- Experience driving adoption of a 1.0 or early-stage product.
- Technical foundation in cloud-native SaaS, data architecture, and AI-native engineering; able to work at both architecture and pull request levels.
Nice to have
- Experience building governance, observability, or compliance products; familiarity with agentic frameworks and operating agents in production.
- Background in enterprise security, IAM, or data governance; familiarity with MCP, OpenAPI, or other AI interoperability standards; MS or PhD in a related technical field.
Pay
$221,200 - $387,100 USD base salary
Tools
REST/gRPC, Kubernetes, AWS, Azure, GCP, Terraform, CloudFormation, Helm
AI focus
Leads AI across the engineering lifecycle and sets team practices for using AI in development, while building platform features for AI agents and governing enterprise AI models, agents, and datasets.
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