ServiceNow
Implementation Manager - Moveworks
$116K–$192K
San Diego, California, United States · Remote · Manager · Full-time · Posted Oct 13, 2026
- Experience
- 4+ years progressive experience leading software implementations with enterprise customers; or equivalent education/experience.
- Education
- Bachelor's degree.
About the job
Manages customer implementations of the Moveworks platform, overseeing delivery, governance, and adoption while helping customers launch agentic workflows that meet business goals.
What you'll do
- Lead customer implementations and manage timelines, scope, budget, risks, resources, governance, and reporting.
- Help customers identify, build, and launch agentic workflows; support change management and adoption.
- Coordinate customers, partners, Sales, Product, and Customer Success, resolving delivery issues and aligning work to customer goals.
What they ask for
- 4+ years progressive experience leading software implementations with enterprise customers, or equivalent education/experience.
- Project management experience including scope control, budgeting, estimating, and resource management.
- Bachelor's degree.
- Ability to travel up to 25% of the time.
Nice to have
- SaaS implementation experience.
- Experience integrating AI into work processes, decision-making, or problem-solving.
Pay
$116,400 - $192,100 USD base salary
Tools
Moveworks
AI focus
Help customers identify, map, build, and launch agentic workflows; apply or critically assess AI integration in work processes, decision-making, and problem-solving.
Model-written summary · the original posting is authoritative