ServiceNow
Machine Learning Engineer, GAI Search Relevance - Moveworks
$140K–$216K
Mountain View, CALIFORNIA, United States · Full-time · Posted Jul 16, 2026
About the job
Improve search relevance for an enterprise question-answering platform by developing ranking features, experimentation tools, and performance metrics.
What you'll do
- Create ranking features and optimize existing ones to improve relevance metrics.
- Develop frameworks for diversified ranking features and tools for parallel ranking experiments.
- Develop ranking-performance metrics and collaborate with product, UX, customer success, and engineering teams.
What they ask for
- First-hand experience with traditional information retrieval techniques or machine-learning-based ranking models.
- Ability to analyze query logs, derive insights, and identify search-quality improvements.
- Background in text processing, information retrieval, natural language understanding, or machine learning.
Nice to have
- Experience in Golang
Pay
$139,700 - $216,500 USD base salary
Tools
Golang
AI focus
Applies information retrieval, machine-learning ranking, and natural language understanding to improve answers from enterprise knowledge sources.
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