ServiceNow
Principal Technical Consultant
$166K–$290K
Vienna, VIRGINIA, United States · Remote · Principal · Full-time · Posted Oct 28, 2026
- Experience
- At least 8 years of configuration/development experience for complex, highly capable integration technologies.
About the job
Leads customer engagements to design, build, and troubleshoot ServiceNow integrations and AI solutions that support customer business outcomes.
What you'll do
- Plan integration strategies and architectures, and develop solutions based on customer requirements.
- Implement ServiceNow AI capabilities and coordinate integration work with other developers.
- Serve as a technical lead and SME, resolving complex integration and AI issues and improving system configurations.
What they ask for
- Active Security Clearance.
- At least 8 years of configuration or development experience with complex integration technologies.
- Maintain at least 2 ServiceNow mainline CIS certifications and a ServiceNow Certified Application Developer (CAD) certification.
- Strong JavaScript skills and experience architecting system integrations.
Nice to have
- Experience with ServiceNow Predictive/Task Intelligence, AI Search, and Virtual Agent.
- Experience with Self Hosted implementations and/or Domain Separation.
Pay
$165,500 - $289,600 USD base salary
Tools
ServiceNow, Web Services (REST/SOAP), LDAP, SSO, JDBC, MID Servers, JavaScript, Flow Designer
AI focus
Integrates AI into work processes and implements ServiceNow AI offerings, including Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, and Generative AI. Requires understanding of AI, deep learning, and large language models, with a focus on Generative AI.
Model-written summary · the original posting is authoritative