ServiceNow
Sales Operations Manager
West Palm Beach, Florida, United States · Hybrid · Manager · Full-time · Posted Sep 9, 2026
- Experience
- 3 years of experience in sales operations; preferably in a B2B environment.
- Education
- Bachelor’s degree in Business, Marketing, or a related field
About the job
Supports sales operations through UAT, quote and booking incident analysis, backlog prioritization, stakeholder coordination, and process documentation.
What you'll do
- Prepare for and participate in UAT release cycles, review defects, and coordinate resolutions.
- Analyze quote or booking incidents, identify trends and root causes, and present recommendations.
- Contribute to backlog prioritization, stakeholder coordination, and sales operations documentation.
What they ask for
- Bachelor’s degree in Business, Marketing, or a related field
- 3 years of experience in sales operations, preferably in a B2B environment
- Strong understanding of Quoting processes and tools
- Experience with data analysis and performance metrics
AI focus
Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving, such as using AI-powered tools, automating workflows, or analyzing AI-driven insights.
Model-written summary · the original posting is authoritative