ServiceNow
Senior Machine Learning Engineer_Linguistics and Speech
$161K–$274K
Santa Clara, CALIFORNIA, United States · Senior · Full-time · Posted Oct 16, 2026
- Experience
- 4+ years in large-scale experiment design and quantitative research projects in an industry setting or applied research.
- Education
- Master's or PhD in Linguistics, Cognitive Science, or a related field.
About the job
Designs and builds Voice AI applications by applying linguistic and speech expertise, supporting languages and locales, and diagnosing speech issues in production.
What you'll do
- Develop Voice AI features across speech recognition, conversation management, and speech generation; contribute code with engineering partners.
- Own language support, analyze and resolve linguistic issues, and design experiments to guide technology choices.
- Build AI-assisted tooling for linguistic analysis, work with customers and product managers, and mentor colleagues.
What they ask for
- Master's or PhD in Linguistics, Cognitive Science, or a related field.
- Specialization in phonetics, acoustics, psycholinguistics, or cognitive science, with an applied or interdisciplinary focus.
- 4+ years of large-scale experiment design and quantitative research in industry or applied research.
- Hands-on experience building Voice AI applications and development experience with Python or similar languages.
Nice to have
- Fluency in a language other than English; experience evaluating speech recognition and speech synthesis systems.
- Experience building applications on top of LLMs, including prompt engineering; hands-on experience with AI tools such as Claude Code, Cursor or Windsurf.
Pay
$161,300 - $274,200 USD base salary
Tools
Python, Claude Code, Cursor, Windsurf, LLMs, STT/TTS
AI focus
Develops Voice AI applications and AI-assisted linguistic analysis tooling; evaluates speech technologies and may build LLM-based applications.
Model-written summary · the original posting is authoritative