ServiceNow
Senior Manager, Data & Analytics Product Strategic Operations
Austin, TEXAS, United States +1 · Remote · Manager · Full-time · Posted Oct 7, 2026
- Location
- Austin, TEXAS, United States
West Palm Beach, Florida, United States - Experience
- 10+ years technical program management or 3+ years leading strategic programs at tier-one Tech/Consulting firms.
About the job
Leads high-impact Data and Analytics strategic programs, executive operating cadences, and go-to-market readiness across cross-functional teams.
What you'll do
- Lead cross-functional programs and executive reviews; establish metrics, analyze trends, and deliver leadership insights.
- Define and execute go-to-market readiness plans, resolve critical path issues, and govern NPI processes.
- Drive Product Advisory Council activities and use AI to improve program efficiency, decision-making, communication, and risk management.
What they ask for
- Experience integrating AI into work processes, decision-making, or problem-solving.
- 10+ years in technical program management or 3+ years leading strategic programs at tier-one Tech/Consulting firms.
- Proven collaboration with Product, Engineering, Sales, Marketing, Customer Success, Support, Legal, and other go-to-market teams.
- Professional certification such as Project Management Professional (PMP) or equivalent.
Nice to have
- Enterprise software/SaaS industry domain expertise and ability to understand complex technology problems.
AI focus
Use AI to enhance program efficiency, decision-making, communication, and risk management; experience integrating AI into work processes is required.
Model-written summary · the original posting is authoritative