ServiceNow
Senior Manager, GTM Readiness - Operations and Field
$140K–$245K
San Diego, California, United States · Hybrid · Manager · Full-time · Posted Oct 29, 2026
- Experience
- 8+ years; no alternatives stated.
About the job
Leads operational and field readiness for go-to-market launches, ensuring processes, tools, and teams can transact, sell, position, and demo new offers.
What you'll do
- Set readiness strategy and manage launch plans, dependencies, milestones, risks, and success criteria.
- Lead Lead to Cash process transformation and ensure sales and operations processes and tools are ready for new offers.
- Develop field readiness frameworks, measure readiness KPIs, and drive continuous improvement.
What they ask for
- 8+ years of experience in GTM operations, business process transformation, field readiness, sales enablement, product launches, or a related area.
- Hands-on experience standing up or transforming Lead to Cash processes in a SaaS or enterprise environment.
- Track record setting strategy and driving execution across operational and field-facing teams in matrixed organizations.
- Strong analytical, facilitation, project management, communication, and influencing skills; matrixed people leadership experience.
Nice to have
- Experience with SaaS offer launches, including idea to offer and goal to commission processes.
- Experience building field readiness frameworks or enablement programs; technical sales, sales engineering, product-led GTM, or familiarity with CPQ, CLM, deal desk, and sales systems.
Pay
$139,900 - $244,800 USD base salary
Tools
CPQ, CLM, dashboards
Model-written summary · the original posting is authoritative