ServiceNow
Senior Manager, Partner Product Enablement & Advocacy
Mountain View, CALIFORNIA, United States · Hybrid · Manager · Full-time · Posted Oct 27, 2026
- Experience
- 6 to 9 years; experience may span product management, partner enablement, solutions consulting, or similar functions.
About the job
Leads product communication, enablement, and advocacy for strategic partners of ServiceNow’s EmployeeWorks business, connecting partner feedback to product planning and supporting AI Product Management leadership.
What you'll do
- Translate product strategy and releases into partner messaging, training, demos, and adoption programs.
- Gather and synthesize partner feedback, resolve escalations, and advocate for partner needs in product and go-to-market discussions.
- Prepare the GVP for partner engagements and draft executive communications; coordinate cross-functionally to deliver partner commitments.
What they ask for
- 6 to 9 years of experience spanning product management, partner enablement, solutions consulting, or similar functions.
- Experience with enterprise software demos or technical enablement and with partner ecosystems.
- Working knowledge of enterprise deployment realities, including SSO/OAuth/SAML, access controls, data governance, security reviews, and compliance.
- Based in the San Francisco Bay Area, with ability to work in a hybrid model.
Nice to have
- Technical background (CS / engineering); experience with enterprise AI platforms such as ServiceNow, EmployeeWorks, or similar.
- Background in technical pre-sales, partner or channel programs, or product strategy.
Tools
ServiceNow, EmployeeWorks, SSO/OAuth/SAML, PowerPoint, Excel, PowerBI, Dynamics
AI focus
Enable partners to position, demo, implement, and sell AI products; use AI tools for research, synthesis, content creation, and workflow automation.
Model-written summary · the original posting is authoritative