ServiceNow
Senior Manager, StratOps - Office of the COO/CPO
$166K–$290K
Santa Clara, California, United States · Manager · Full-time · Posted Oct 27, 2026
- Experience
- 7+ years of relevant work experience, or 4+ years post-MBA or equivalent.
About the job
Runs the Office of the CPO/COO’s operating rhythm, leads cross-functional initiatives, and provides evidence-based insights and executive communications to support strategic decisions.
What you'll do
- Coordinate leadership forums and drive decisions, actions, and owners through to resolution.
- Lead cross-portfolio and APEX-wide initiatives from the Office of the CPO/COO.
- Analyze data to inform decisions and partner on executive thought leadership and customer narratives.
What they ask for
- 7+ years of relevant work experience, or 4+ years post-MBA or equivalent.
- Experience leveraging or critically evaluating AI for work processes, decision-making, or problem-solving.
- Strong analytical skills; proficiency in Excel, PowerPoint, and BI tools such as Tableau or Power BI.
- Track record managing cross-functional programs end to end.
Nice to have
- Background in strategy and operations, management consulting, business operations, program management, or a technology-company Chief of Staff office.
- Knowledge of SaaS and enterprise software business models.
Pay
$165,500 - $289,600 USD base salary
Tools
Excel, PowerPoint, Tableau, Power BI
AI focus
Apply or evaluate AI tools and workflows for work processes, decision-making, and problem-solving.
Model-written summary · the original posting is authoritative