ServiceNow
Senior Product Designer, CRM & Industries Workflows (Technology)
$129K–$219K
San Diego, CALIFORNIA, United States · Hybrid · Senior · Full-time · Posted Oct 23, 2026
- Experience
- 5+ years of relevant design experience.
About the job
Designs end-to-end, user-centered product experiences for industry-specific technology workflows, turning complex customer needs into clear solutions.
What you'll do
- Develop product design solutions and experiences that improve how people work.
- Drive user experiences from concept through delivery based on user needs and design principles.
- Collaborate with cross-functional partners, advocate for design decisions, and coach or mentor team members.
What they ask for
- 5+ years of relevant design experience.
- Portfolio demonstrating end-to-end, user-centered design informed by human-centered design and research data.
- Strong experience using design tools to create high-fidelity solutions and specifications that support consistency, usability, and accessibility.
- Experience participating in the complete product development lifecycle of web and/or software applications.
Nice to have
- Experience in user experience design or industry experience (corporate, software, web or agency).
- Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving.
Pay
$128,900 - $219,100 USD base salary
AI focus
May involve using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s impact on the function or industry.
Model-written summary · the original posting is authoritative