ServiceNow
Senior Software Engineer, Agentic App Platform - Moveworks
$176K–$308K
Mountain View, CALIFORNIA, United States · Senior · Full-time · Posted Oct 6, 2026
- Experience
- 5+ years of professional development experience, specifically in building systems at scale.
- Education
- Bachelor's degree or higher in computer science or a related field.
About the job
Scale and optimize Moveworks’ generative AI conversation engine and product infrastructure for enterprise users across chat channels and use cases.
What you'll do
- Build infrastructure and interfaces for configuring generative AI models, collecting feedback, and delivering domain-specific conversational experiences.
- Design scalable APIs and optimize the dialog engine for enterprise knowledge, multilingual translation, low latency, and efficient memory use.
- Improve observability and reliability through logging, tracing, debugging, metrics, and collaboration on features and scalability.
What they ask for
- Strong foundation in computer science and software engineering, with expertise building scalable systems.
- Deep understanding of clean, modular, scalable API design and high standards for code quality.
- Experience with tracing, logging, and metrics frameworks and systematic performance troubleshooting.
- Strong communication and cross-functional collaboration skills; able to research requirements and develop solutions independently.
Pay
$176,100-308,200 USD base salary
Tools
MSTeams, Slack, Web
AI focus
Scale and optimize a generative AI conversation engine, including model configuration, enterprise-specific conversational experiences, and real-time multilingual translation.
Model-written summary · the original posting is authoritative