ServiceNow
Senior Staff Inbound Product Manager
$191K–$334K
Santa Clara, California, United States · Senior Staff · Full-time · Posted Sep 14, 2026
- Experience
- 10+ years of product management experience; no alternatives stated.
About the job
Owns the strategy, development, and launch of an AI tool suite that helps customers identify high-ROI agentic AI workflows, assess and improve data readiness, and project returns.
What you'll do
- Set product vision and roadmap, align platform strategy with engineering, and drive execution and launch.
- Integrate existing tools and develop capabilities for workflow discovery, data-readiness fixes, and AI ROI calculations; build for field users and drive adoption.
- Gather customer and field insights, communicate strategy and trade-offs, and mentor product managers.
What they ask for
- 10+ years of product management experience, including substantial time on AI products or generative AI tooling at a top-tier AI company.
- Hands-on product ownership of LLM-based systems and experience with generative AI and agentic technologies, including LLMs, AI agents, agent orchestration, and MCP.
- Demonstrated success bringing AI-powered products to market, including building AI tools for internal or external use.
- Proven cross-functional collaboration, execution, customer empathy, data-driven decision-making, and strategic problem-solving.
Pay
$190,900 - $334,100 USD base pay
Tools
LLMs, AI agents, agent orchestration, MCP
AI focus
Build an AI tool suite to find high-ROI agentic workflows, identify and fix data-readiness gaps, and calculate projected customer returns; includes hands-on ownership of LLM-based and agentic systems.
Model-written summary · the original posting is authoritative