ServiceNow
Senior Staff Inbound Product Manager
$191K–$334K
Mountain View, California, United States · Senior Staff · Full-time · Posted Oct 20, 2026
- Experience
- 12+ years of software product management experience.
About the job
Leads product strategy and development for AI-native HR technology products, translating customer needs and emerging AI capabilities into roadmaps and shipped solutions.
What you'll do
- Set product strategy, priorities, and roadmaps; build consensus across teams.
- Guide cross-functional product development and communicate clear requirements to diverse audiences.
- Track AI research and trends, translating developments into strategic product bets and features.
What they ask for
- 12+ years of software product management experience.
- Proven experience shipping 1+ AI-native products from conception to production scale.
- Deep working knowledge of Model Context Protocol (MCP) architecture, server design, and MCP-based system orchestration; understanding of Agent-to-Agent (A2A) protocols and multi-agent workflow design.
- Deep knowledge of the HR technology landscape and experience architecting product solutions across multiple platforms or APIs.
Nice to have
- Experience with consumption-based pricing models or token-based economics in AI products.
- Ability to assess vendor AI/LLM capabilities, data quality, and readiness for agentic workflows.
Pay
USD $190,900 to $334,100 base pay
Tools
Model Context Protocol (MCP), Agent-to-Agent (A2A), LLM
AI focus
Ship AI-native products and shape AI product strategy, including multi-agent workflows, LLM capabilities and prompt engineering, vendor assessment, and agentic workflow readiness.
Model-written summary · the original posting is authoritative