ServiceNow
Sr. Staff Product Designer, Mobile Experience Strategy & Systems
$191K–$334K
Santa Clara, CALIFORNIA, United States · Senior Staff · Full-time · Posted Oct 14, 2026
- Experience
- 10+ years; no alternative stated.
About the job
Defines ServiceNow’s company-wide mobile experience strategy and shared design system, aligning Adaptive and native iOS and Android experiences and guiding teams to deliver coherent, high-quality mobile products.
What you'll do
- Set mobile strategy and principles, including a framework for choosing Adaptive, native, or coordinated experiences.
- Create reusable mobile patterns, standards, reference experiences, and quality criteria across products.
- Guide and enable product teams through reviews, coaching, research, and cross-functional partnership.
What they ask for
- 10+ years of experience in product design, mobile experience design, design systems, interaction design, or a related discipline.
- Experience setting mobile product or experience strategy across multiple products, platforms, or business areas.
- Deep expertise designing native iOS and Android experiences and adaptive or responsive mobile experiences.
- Strong understanding of Apple Human Interface Guidelines, Material Design, mobile accessibility standards, and modern mobile platform conventions and capabilities.
Nice to have
- Experience with workflow, productivity, enterprise SaaS, field-service, employee, or operational mobile products.
- Experience designing AI-assisted or agentic mobile experiences.
Pay
$190,900 - $334,100 USD base pay
Tools
iOS, Android, Apple Human Interface Guidelines, Material Design, SwiftUI, Jetpack Compose, React Native, Flutter
AI focus
Guide design of AI-assisted or agentic mobile experiences, including patterns for trust, control, confirmation, interruption, and proactive assistance; align standards with evolving AI interaction models.
Model-written summary · the original posting is authoritative