ServiceNow
Staff AI Agent Engineer – Moveworks | Implementations & Partner Success
$138K–$241K
New York, New York, United States · Remote · Staff · Full-time · Posted Jul 8, 2026
- Experience
- 8+ years in a customer-facing technical role.
About the job
Delivers and integrates Moveworks AI agent solutions for enterprise customers, advising on implementation and agentic AI strategy while channeling customer feedback into product improvements.
What you'll do
- Lead customer engagements across discovery, solution design, implementation, tuning, and launch of AI agents.
- Design and build secure integrations between Moveworks and enterprise systems; advise customers on AI roadmaps and platform adoption.
- Share customer insights with Product and Engineering and turn successful solutions into reusable templates.
What they ask for
- 8+ years in a customer-facing technical role, such as Solutions Engineer, Customer Success Engineer, Solutions Architect, Implementation Consultant, or Consulting Engineer.
- Track record of driving successful technical adoption with mid-to-large enterprise customers.
- Experience building and launching full-stack workflows and automations using REST APIs, iPaaS tools, or scripting languages.
- Ability to lead projects, coordinate team members, work independently across complex problems, and travel up to 25%.
Nice to have
- Familiarity with ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta.
- Familiarity with Linux and Windows command-line environments and current AI tools, frameworks, and agentic design patterns.
Pay
$137,700 - $241,000 USD base salary
Tools
Moveworks Platform, ServiceNow, Workday, Okta, Jira, REST APIs, Workato, Azure Functions
AI focus
Design, implement, and advise on enterprise AI agents and agentic AI solutions, including LLM systems, prompt and context engineering, and customer AI roadmaps.
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