ServiceNow
Staff AI-Native DevOps Engineer
$176K–$308K
Santa Clara, CALIFORNIA, United States · Hybrid · Staff · Full-time · Posted Oct 15, 2026
- Experience
- 8+ years in software engineering, infrastructure engineering, DevOps, or related experience; 6+ years deploying and operating containerized applications and distributed services; 4+ years with Kubernetes, cloud infrastructure, and infrastructure automation. Preferred: 8+ years in software engineering, infrastructure engineering, DevOps, or platform engineering.
About the job
Owns the build, deployment, and reliability of ServiceNow Otto’s conversational AI systems across SaaS environments, from commit through production.
What you'll do
- Deploy, scale, and operate distributed microservices in production Kubernetes environments.
- Build and maintain CI/CD pipelines, GitOps workflows, infrastructure automation, observability, and incident response practices.
- Partner with scientists and engineers to make AI-native delivery repeatable, measurable, and secure.
What they ask for
- 8+ years of professional software engineering, infrastructure engineering, DevOps, or related experience.
- 6+ years deploying and operating containerized applications and distributed services in production.
- 4+ years of hands-on experience with Kubernetes, cloud infrastructure, and infrastructure automation.
- Proficiency in a programming or scripting language such as Go, Python, or Bash, plus practical AI-assisted development experience and working knowledge of LLMs, Generative AI, and agentic AI.
Nice to have
- Experience architecting and operating Kubernetes-based SaaS platforms at scale or developing Kubernetes Operators and custom controllers.
- Technical leadership in cross-team infrastructure initiatives, or production experience with LLM-powered applications and agentic systems.
Pay
$176,100 - $308,200 USD base salary
Tools
Go, Python, Bash, Kubernetes, Terraform, Ansible, Helm, Jenkins
AI focus
Operates production infrastructure for conversational AI, LLM-powered applications, and agentic systems; uses AI coding assistants and AI-assisted debugging, and addresses model integration, observability, latency, resource use, privacy, and operational costs.
Model-written summary · the original posting is authoritative