ServiceNow
Staff Research Engineer/Scientist
$202K–$354K
Santa Clara, California, United States · Staff · Full-time · Posted Sep 2, 2026
- Experience
- 7+ years of relevant ML/AI research or engineering experience, or equivalent evidence of research depth and impact.
- Education
- A PhD or other advanced degree is required.
- Visa sponsorship
- For roles requiring access to controlled technology subject to export control regulations, employment is contingent on obtaining any required export license or other government approval.
About the job
Leads research and engineering to improve long-horizon enterprise agents through model post-training, agent-harness optimization, evaluation, and deployment of validated improvements.
What you'll do
- Lead end-to-end research projects in agent learning and recursive self-improvement, from hypotheses and experiments to measurable improvements.
- Build training environments, benchmarks, evaluation methods, and reproducible pipelines for agent training, rollout, and inference.
- Partner with research, engineering, and product teams to move validated methods into reliable enterprise systems and communicate findings.
What they ask for
- 7+ years of relevant ML/AI research or engineering experience, or equivalent evidence of research depth and impact; a PhD or other advanced degree is required.
- Strong foundations in machine learning, deep learning, reinforcement learning and/or probabilistic/statistical experimentation, with hands-on experience training or adapting large language models or multi-modal models.
- Advanced Python and PyTorch skills; practical depth in agentic AI and experience designing decision-useful evaluations.
- Experience with distributed training, rollout, and/or inference using relevant systems, plus strong software engineering fundamentals.
Nice to have
- Research or production experience in multimodal, document AI, computer vision, speech/audio, multilingual, or cross-lingual modeling.
- Experience with enterprise agents, synthetic data, automated experimentation, GPU clusters, or research impact through shipped capabilities, publications, patents, benchmarks, or open-source contributions.
Pay
$202,500 - $354,400 USD base salary
Tools
Python, PyTorch, PyTorch distributed/FSDP, DeepSpeed, Megatron, verl, TRL, OpenRLHF
AI focus
Research and develop enterprise agents, including model post-training, agent harnesses, recursive self-improvement, training environments, evaluation, and multimodal capabilities.
Model-written summary · the original posting is authoritative