ServiceNow
Staff Software Engineer, Agentic App Platform - Moveworks
$176K–$308K
Mountain View, CALIFORNIA, United States · Staff · Full-time · Posted Sep 16, 2026
- Experience
- 7+ years of professional development experience, specifically building systems at scale.
- Education
- Bachelor’s degree or higher in computer science or a related field.
About the job
Scale and optimize Moveworks’ generative AI conversation platform and its infrastructure for enterprise users across chat channels and use cases.
What you'll do
- Build infrastructure and interfaces for configuring generative AI models, gathering feedback, and supporting enterprise-specific conversational experiences.
- Design scalable APIs and optimize the dialog engine for conversational features, multilingual translation, low latency, and minimal memory use.
- Improve product observability with logging, tracing, debugging tools, and metrics; collaborate across engineering, ML, product, and support teams.
What they ask for
- Strong computer science and software engineering foundation, with expertise building scalable systems.
- Deep understanding of clean, modular, scalable API design and ability to promote high standards of code quality.
- Experience with system optimization and performance troubleshooting, including tracing, logging, metrics, latency, race conditions, and throughput.
- Bachelor’s degree or higher in computer science or a related field.
Pay
$176,100-308,200 USD base salary
Tools
MSTeams, Slack
AI focus
Scale and optimize a generative AI conversation engine, including configurable models, enterprise-domain knowledge, conversational features, and real-time multilingual translation.
Model-written summary · the original posting is authoritative