ServiceNow
Staff Technical Product Manager - Quote to Cash
$166K–$291K
Santa Clara, California, United States · Hybrid · Staff · Full-time · Posted Sep 14, 2026
- Experience
- 8+ years of software product management roles, including go-to-market experience.
- Education
- Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business) is preferred.
About the job
Own the strategy, roadmap, development, and go-to-market execution of ServiceNow SOM products, with AI-informed solutions centered on end-user and business needs.
What you'll do
- Define product vision and roadmap, set success metrics, and use performance data and feedback to guide product decisions.
- Gather and prioritize requirements; shape solution designs, user stories, use cases, and acceptance criteria with engineering and cross-functional teams.
- Coordinate product launches and go-to-market plans with platform, finance, sales, operations, and marketing teams.
What they ask for
- 8+ years of software product management experience, including go-to-market experience.
- Experience with SOM implementation in Sales Automation and/or CPQ; strong sales systems knowledge and CPQ, Order Management, Entitlements, and/or third-party CRM implementation experience.
- Knowledge of the ServiceNow platform and ability to work effectively with development teams on technical solutions.
- Experience integrating or critically evaluating AI in work processes, decision-making, or problem-solving.
Nice to have
- Bachelor's degree in a relevant field, ServiceNow platform experience, and technical certifications are preferred.
- Proficiency in product management tools and methodologies such as SAFe and Agile.
Pay
$166,500 - $291,400 USD base salary
Tools
ServiceNow platform, SOM, Sales Automation, CPQ, Order Management, Entitlements, CRM, SAFe
AI focus
Integrate AI into work processes and product solutions, including AI-informed decision-making and problem-solving.
Model-written summary · the original posting is authoritative