ServiceNow
Technical Enablement Manager
$127K–$222K
New York, NEW YORK, United States · Remote · Manager · Full-time · Posted Oct 27, 2026
About the job
Build and maintain demo and lab environments while coaching technical field teams to deliver effective customer demonstrations, Proof-of-Value engagements, and hands-on learning.
What you'll do
- Design, scale, and maintain secure demo, sandbox, and partner lab environments; develop automation and technical playbooks.
- Coach technical teams on demo delivery, value-based storytelling, objection handling, and practical skills validation.
- Bridge field teams with Product Development and Engineering, translating needs into environment requirements and release readiness.
What they ask for
- Hands-on experience as a Solution Engineer, Pre-Sales Consultant, or Systems Engineer, including customer demos and technical POVs.
- Enterprise cybersecurity foundation and broad systems administration knowledge, including virtualization and cloud infrastructure.
- Experience building or scripting lab environments with automation tools such as Terraform, Ansible, or cloud-native templates.
- Ability to enable multiple technical audiences and coach presentation skills, demo craftsmanship, and practical execution.
Nice to have
- Familiarity with instructional design or authoring tools (Articulate Rise, Camtasia), LMS platforms, and lab/environment management tools.
Pay
$126,800 - $221,900 USD base salary
Tools
Terraform, Ansible, Articulate Rise, Camtasia, LMS
Model-written summary · the original posting is authoritative