ServiceNow
VP, CRM GTM Innovation
$273K–$465K
San Francisco, CALIFORNIA, United States · Director · Full-time · Posted Sep 30, 2026
- Experience
- 15+ years guiding strategy, operations, and day-to-day execution.
- Education
- Bachelor’s and/or master’s degree in business, finance, technology, or related fields.
About the job
Leads global CRM go-to-market innovation, pipeline growth, strategic pursuits, and partner programs across industries.
What you'll do
- Own global CRM pipeline performance and support high-impact pursuits with CRM expertise and quantified business value.
- Align sales, product, marketing, industry, customer success, and enablement around a global CRM go-to-market plan.
- Build regional and industry CRM strategies, lead partner programs, and advise product and marketing teams using customer insight and AI-enabled practices.
What they ask for
- Deep CRM domain knowledge and proven pipeline management using a consultative sales-cycle approach.
- Track record of meeting targets for sustained year-over-year growth in SaaS / CRM.
- Experience applying AI to work processes, decision-making, and problem-solving.
- Bachelor’s and/or master’s degree in business, finance, technology, or related fields.
Pay
$273,280 - $464,590 USD base salary
AI focus
Applies AI to work processes, decision-making, and problem-solving; brings AI-enabled go-to-market practices into CRM strategy.
Model-written summary · the original posting is authoritative