ServiceNow
VP, Product Strategy-Technology Workflows
$292K–$496K
Santa Clara, CALIFORNIA, United States · Director · Full-time · Posted Oct 27, 2026
- Experience
- 15+ years in enterprise software focused on technical IT or production operations, or direct experience running technical estates. Engineering degree plus 10+ years of product leadership/development and MBA plus 10+ years of business leadership/execution are described as assets.
- Visa sponsorship
- For roles requiring access to controlled technology subject to export control regulations, employment is contingent on obtaining any required export license or other government approval.
About the job
Sets long-term business and product strategy for ServiceNow Technology Workflows, influencing roadmap, pricing, partnerships, acquisitions, and executive decisions without directly managing a product line or team.
What you'll do
- Develop and defend the multi-year strategy, market sizing, and competitive view for Technology Workflows, including AI-driven changes.
- Shape portfolio pricing and packaging, and source and evaluate acquisition, acquihire, and partnership opportunities.
- Build ecosystem strategy and influence product leaders and executives through written recommendations, presentations, and customer forums.
What they ask for
- 15+ years in enterprise software focused on technical IT or production operations, or direct experience running technical estates, including significant executive-level exposure.
- Deep knowledge of how hardware and software are built, deployed, and run, including on-premise infrastructure, public cloud, and DevOps.
- Experience owning a strategic position that changed business decisions, and evaluating acquisition, acquihire, or partnership candidates with technical diligence.
- Experience integrating AI into work processes, strategic direction, or problem-solving; strong commercial, analytical, and written communication skills.
Nice to have
- Background spanning both the IT estate and production/DevOps estate.
- Venture, corporate development, or investment banking exposure; experience with observability, DevOps, CI/CD pipelines, Agentic platforms, or public cloud.
Pay
$291,500 - $495,600 USD base pay
Tools
on-premise infrastructure, public cloud, DevOps, CI/CD pipelines, Agentic platforms, observability
AI focus
Integrates AI into work processes and strategy, and assesses how AI-native technology operations affect the business’s products, packaging, and competitive position.
Model-written summary · the original posting is authoritative