Shield AI
Senior Systems Administrator (R5378)
United States · Senior · Full-time · Posted Sep 10, 2026
- Experience
- 3+ years of Atlassian administration experience.
About the job
Administers and enhances Shield AI’s Atlassian Cloud ecosystem through platform configuration, integrations, automation, security, and reporting.
What you'll do
- Administer Jira Software, Jira Service Management, Confluence, and Atlassian Access; configure workflows, automation, and governance controls.
- Develop REST API and webhook integrations, data synchronization, and automation connecting Atlassian products with enterprise systems.
- Create advanced JQL queries, dashboards, and reports; conduct system audits and support cloud migrations.
What they ask for
- 3+ years of Atlassian administration experience.
- Hands-on experience with Atlassian Cloud, REST APIs, webhooks, automation frameworks, ScriptRunner or similar tools, and DevOps toolchain integrations.
- Advanced knowledge of Jira workflows, schemes, permissions, configurations, and JQL; experience with Atlassian Access, including SSO and SCIM.
- Working knowledge of Agile/Scrum methodologies.
Nice to have
- Scripting experience with Python, Groovy, or similar; experience in enterprise-scale environments (1,000+ users).
- Familiarity with ITIL, governance, and compliance frameworks; Power BI, Tableau, or Microsoft Azure integrations.
Tools
Atlassian Cloud, Jira Software, Jira Service Management, Confluence, REST APIs, ScriptRunner, Python, Groovy
Model-written summary · the original posting is authoritative