Shield AI
Staff Engineer, Field Quality (R4958)
Dallas, Texas · Staff · Full-time · Posted Oct 6, 2026
- Experience
- 5+ years.
About the job
Investigates field quality issues in autonomous systems and turns root-cause findings into reliability and product improvements across the product lifecycle.
What you'll do
- Investigate field-reported issues and drive root cause analysis across hardware, software, and integrated systems.
- Coordinate corrective and preventive actions with engineering, manufacturing, and test teams; support validation and failure reproduction.
- Analyze reliability trends and develop metrics and reporting to track field performance and defects.
What they ask for
- 5+ years of experience in quality engineering, field engineering, systems integration, manufacturing quality, or related technical roles.
- Strong experience with root cause analysis, failure investigation, and corrective action implementation in complex hardware environments.
- Ability to diagnose system-level issues across mechanical, electrical, and software interfaces.
- Experience analyzing reliability data, defect trends, and operational performance metrics.
Nice to have
- Experience supporting aerospace, defense, robotics, or autonomous systems programs.
- Familiarity with AS9100, ISO 9001, or regulated engineering environments; environmental testing, system validation, or field operations support.
Tools
Python, SQL, Jira, Power BI, Tableau, AS9100, ISO 9001
Model-written summary · the original posting is authoritative