ShopBack
Associate Director, Business Development (Relocation Support Provided)
Chicago, Illinois · On-site · Director · Full-time · Posted Aug 25, 2026
- Experience
- 7+ years in business development, partnerships, or account management.
About the job
Own and grow strategic merchant relationships, negotiate commercial deals, and help shape ShopBack’s business development strategy and team.
What you'll do
- Manage strategic merchant accounts, leading renewals and expansions to grow revenue, margin, and volume.
- Partner across Business Development, Marketing, Finance, and Product on category strategy, campaigns, deal practices, and merchant-related issues.
- Contribute to business development strategy and performance reporting, including board- and leadership-level updates.
What they ask for
- 7+ years in business development, partnerships, or account management.
- Track record structuring and closing complex commercial deals; strong negotiation and relationship management skills.
- Experience selling digital performance media and offline/in-store inventory, including retail media, rate cards, and flat-fee placement packages.
- AI-native working style, using AI tools as a default.
Nice to have
- Experience in e-commerce, fintech, affiliate marketing, or rewards/cashback.
AI focus
Use AI tools as a default way of working, with fluency beyond the level the organization is actively building toward.
Model-written summary · the original posting is authoritative