Sierra
Software Engineer, Agent - Healthcare
$180K–$390K
New York, NY +1 · On-site · Full-time · Posted Sep 23, 2026
- Location
- New York, NY
San Francisco, CA - Experience
- No specific number of years stated.
About the job
Build and deploy production-grade AI agents that support healthcare interactions, from benefits and billing questions to provider search and appointment scheduling.
What you'll do
- Develop, launch, tune, and continuously improve healthcare AI agents from pilot through production.
- Work with healthcare customers to understand operational needs and build reliable, HIPAA-compliant agent experiences.
- Use customer insights to prototype tools and help evolve Sierra’s AI agent platform.
What they ask for
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills in ambiguous, fast-changing environments.
- Comfort working directly with customers; excellent communication across technical and non-technical audiences.
- Genuine interest in healthcare and improving patient/member experiences.
Nice to have
- Healthcare technology, health IT, healthcare organization, or healthcare compliance experience; familiarity with EHRs, X12 EDI, and healthcare workflows.
- Production AI/LLM experience, AI-agent tooling familiarity, or experience with React, TypeScript, and/or Go.
Pay
$180K – $390K USD base salary
Tools
Epic, Cerner/Oracle Health, athenahealth, X12 EDI, React, TypeScript, Go, RAG
AI focus
Build, deploy, and iterate production AI agents for sensitive healthcare interactions, including experimenting with voice models and integrating them at scale.
Model-written summary · the original posting is authoritative