Sierra
Strategist, Agent Development - Tech, Media & Telecom
$200K–$290K
San Francisco, CA +1 · On-site · Full-time · Posted Sep 23, 2026
- Location
- San Francisco, CA
New York, NY
About the job
Owns the development and deployment of customer-facing AI agents for technology, media, and telecommunications clients, from strategy and initial scoping through launch and ongoing improvement.
What you'll do
- Lead the agent development lifecycle, including conversation design, tooling, evaluation, launch, and production iteration.
- Advise enterprise leaders on AI strategy and work with customer teams to resolve issues and deliver launches.
- Identify unmet customer needs and share them with research and product teams to inform Sierra’s platform.
What they ask for
- Strong customer-facing relationship-building, communication, analytical problem-solving, and technical aptitude.
- Track record of managing multiple complex, high-visibility projects and driving outcomes.
- Experience in telecom, media, technology, or subscription businesses is a strong plus; familiarity with related customer systems is also noted as a plus.
Nice to have
- Production AI/LLM agent experience, including eval frameworks, agent tooling, RAG, or prompt engineering.
- Founder/operator background; relevant technical degree or equivalent practical experience and/or MBA; client-facing consulting, solutions, or strategy experience.
Pay
USD $200K – $290K base salary
Tools
AI/LLM agents, eval frameworks, agent tooling, RAG, prompt engineering
AI focus
Build, launch, and continuously improve customer-facing AI agents; shape customer AI strategy and contribute product needs from customer work.
Model-written summary · the original posting is authoritative