Sigma Defense
1669 - Help Desk Network Administrator
$90K–$120K
Indian Springs, Nevada · Full-time · Posted Oct 27, 2026
- Experience
- 3–5 years of Network Administration experience in a Help Desk environment.
- Visa sponsorship
- Must be a U.S. citizen.
About the job
Provides 24/7 Tier 2 help desk and network administration support for the Air Force’s MQ-9 communications systems and associated networks.
What you'll do
- Troubleshoot, configure, maintain, and monitor network devices, systems, and communications; escalate complex issues and perform root-cause analysis.
- Receive and document customer issues, maintain tickets and station logs, and provide shift-based help desk support.
- Update network devices and software, support network configuration testing, and maintain technical documentation such as network diagrams and IP schemes.
What they ask for
- 3–5 years of Network Administration experience in a Help Desk environment.
- Security+, CCNA, or equivalent certification.
- Must be a U.S. citizen and possess or be able to obtain an active TS/SCI security clearance.
- Ability to explain technical issues clearly, document actions, work effectively with a team, and lift about 30 lbs. (heavier equipment with a team lift).
Nice to have
- Prior military service is desirable.
- Experience in network administration helpdesk is preferred.
Pay
$90,000 - $120,000 annually (base salary)
Tools
BGP, EIGRP, OSPF, DMVPN, IPSec, MQ-9, Aircraft Control Network (ACN), Sensor Product Dissemination Network (SPDN)
Model-written summary · the original posting is authoritative