Silna Health
Operations
$120K–$185K
NYC · Full-time · Posted Apr 23, 2026
- Experience
- 1-4+ years; insurance workflow or healthcare operations experience is a plus, but not necessary.
About the job
Build and scale insurance operations by designing workflows, leading insurance specialists, and partnering with engineering to automate processes.
What you'll do
- Design and optimize eligibility, benefits verification, and prior authorization workflows; create SOPs and rules for manual and automated tasks.
- Lead insurance specialists and collaborate with engineering, product, and sales on scalable systems and automation.
- Build operational tracking systems, analyze performance data, and execute improvements.
What they ask for
- 1-4+ years of experience in operations, consulting, or related fields.
- Demonstrated ability to drive outcomes in complex and ambiguous environments.
- Experience creating processes that scale with growing organizations.
- Project management skills and a track record of leading initiatives from concept to execution.
Nice to have
- Experience with insurance workflows or healthcare operations.
Pay
$120K – $185K (base salary; type not specified)
AI focus
Partner with engineering to identify automation opportunities and apply AI-first solutions to automate operational workflows.
Model-written summary · the original posting is authoritative