SirenOpt
Sr. Account Manager
$165K–$190K
San Leandro, California, United States · Manager · Full-time · Posted Oct 1, 2026
- Experience
- 7+ years in the listed or related customer-facing roles.
- Education
- Bachelor's degree in Business, Engineering, Information Systems, Supply Chain, or a related field.
About the job
Manages customer accounts and leads cross-functional customer implementation and delivery projects from planning through completion.
What you'll do
- Serve as primary contact for assigned accounts, build customer relationships, and drive adoption and long-term success.
- Plan and coordinate delivery projects, including schedules, milestones, budgets, risks, and change requests.
- Monitor project progress and communicate updates to customer and executive stakeholders; gather feedback for product and service improvements.
What they ask for
- Bachelor's degree in Business, Engineering, Information Systems, Supply Chain, or a related field.
- 7+ years of experience in Account Management, Project Management, Customer Delivery, Consulting, Enterprise Program Management, or a related customer-facing role.
- Proven experience leading complex customer-facing projects.
- Strong project planning, scheduling, stakeholder management, organizational, communication, presentation, and problem-solving skills; experience coordinating cross-functional teams and managing multiple priorities.
Nice to have
- Business-level spoken and written Japanese, Korean, or Mandarin Chinese; experience with customers in Japan and/or South Korea or international, multicultural teams.
- Experience in battery, semi-conductors, aerospace/automotive industries; AI, analytics, optimization, or enterprise software implementations; or Organizational Change Management.
Pay
$165,000 — $190,000 USD base salary
Model-written summary · the original posting is authoritative