SiTime
Principal Engineer, Customer Quality
$148K–$204K
California, Santa Clara · Principal · Full-time · Posted Oct 15, 2026
- Experience
- Minimum 10 years; experience in customer, manufacturing, or supplier quality in the semiconductor area.
- Education
- Minimum BS degree in engineering, business, quality, or related disciplines.
About the job
Leads customer quality and reliability issues for SiTime products, coordinating investigations, customer communications, and corrective actions across internal teams.
What you'll do
- Coordinate customer complaint investigations and communicate outcomes, including claim management.
- Work with engineering and failure-analysis teams to align responses and manage customer relationships; provide requested quality documentation and support customer audits.
- Lead PPAP preparation and approval, customer-site visits as needed, and cross-functional initiatives to improve customer scorecards.
What they ask for
- Bachelor’s degree in engineering, business, quality, or a related discipline.
- Background in semiconductor manufacturing processes, such as wafer fab, package assembly, or test.
- At least 10 years of experience in a customer, manufacturing, or supplier quality role in the semiconductor area.
- Proficiency in structured problem-solving methodologies and quality tools or production-control methods.
Nice to have
- Knowledge of CMOS and MEMS devices.
Pay
$148,320 — $203,940 USD (base salary)
Tools
CMOS, MEMS, 8D, Fish bone analysis, 5-Why, Is/Is-Not analysis, APQP, PPAP
Model-written summary · the original posting is authoritative