Skydio
Drone Platform Integration & Network Support Engineer
$103K–$145K
US Remote · Remote · Full-time · Posted Jul 15, 2026
- Experience
- 4+ years. FAA Part 107 certification is strongly encouraged within the first 60 days and required for certain positions.
- Visa sponsorship
- For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility.
About the job
Provides technical support and diagnostics for Skydio UAS, private Cloud deployments, network communications, and third-party integrations.
What you'll do
- Diagnose flight communications, data-flow, Cloud, and network issues; recommend mitigations and support resolution.
- Own post-deployment private Cloud configuration and operational troubleshooting.
- Develop support processes and triage techniques, and share product knowledge with support, training, engineering, and product teams.
What they ask for
- 4+ years experience configuring, troubleshooting and supporting enterprise-level public/private Cloud infrastructure, networks, platform services, and REST integration.
- Experience with CLI, scripting languages such as Bash, PHP, Python, and Linux operating systems.
- Practical experience using AI and analytics tools like Claude, Coder, WindSurf, LLMs and Databricks to accelerate troubleshooting/root cause identification.
- Experience solving complex API, webhook, and third-party integration problems; hands-on use of network diagnostic tools including wireshark and WiFi congestion analyzers.
Nice to have
- State/local government and/or military UAS operations and flight experience; public safety information systems experience.
- Experience with Salesforce Service Cloud, Jira, and Palantir.
Pay
$103,000 - $145,000 USD annual base salary
Tools
REST, Ubuntu, AWS, Bash, PHP, Python, Linux, Postman
AI focus
Use AI and analytics tools, including Claude, Coder, WindSurf, LLMs and Databricks, to accelerate troubleshooting and root cause identification.
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