Snap
Lead Program Management, SMC Operations
$121K–$214K
New York, New York +5 · Full-time · Posted Oct 5, 2026
- Location
- New York, New York
Seattle, Washington
San Francisco, California
Palo Alto, California
Los Angeles, California
Austin, Texas - Experience
- 8+ years in a listed or related cross-functional discipline.
- Education
- BS/BA degree or equivalent years of experience.
About the job
Leads operational program management for Snap’s global Small and Medium Customers organization, building scalable processes and operating models to support business growth and improve advertiser outcomes.
What you'll do
- Develop and manage operational processes, workflows, and large-scale programs supporting SMC strategy and sales-channel growth.
- Create roadmaps, project plans, change-management plans, and progress reporting; identify blockers and drive execution across teams.
- Partner with Sales Operations and cross-functional teams to improve operational metrics, tooling, training, and program-management practices.
What they ask for
- BS/BA degree or equivalent years of experience.
- 8+ years of experience in program management, project management, business operations, revenue operations, go-to-market strategy, growth, sales operations, or a related cross-functional discipline.
Nice to have
- Experience managing outsourced vendor partners, sales processes, and KPI reporting.
- Familiarity with building agentic AI workflows for reporting, requirements synthesis, risk identification, and action tracking.
Pay
$142,000-$214,000 annually (USD, base salary); $135,000-$203,000 annually (USD, base salary); $121,000-$182,000 annually (USD, base salary)
Tools
Asana, Jira, Google Workspace
AI focus
Familiarity with building agentic AI workflows for reporting, requirements synthesis, risk identification, and action tracking is preferred.
Model-written summary · the original posting is authoritative