Snowflake
Certification Coordinator
$101K–$132K
US-CA-Menlo Park · Full-time · Posted Sep 4, 2026
- Experience
- 4+ years in certification operations, program management, or technical education support, plus 2+ years in IT, technical training, or technical writing.
- Education
- Bachelor’s degree or equivalent practical experience in Business, Education, Communications, Computer Science, or a related field.
About the job
Coordinates global SnowPro Certification operations, including vendors, candidate communications and support, subject matter experts, and exam development and publishing.
What you'll do
- Manage certification vendors, support cases, candidate workflows, and vendor alignment with Snowflake systems.
- Improve and automate operational processes; create candidate communications, web pages, blogs, and email campaigns.
- Coordinate SME recruitment and training, and support exam development, publishing, localization, and certification projects.
What they ask for
- Experience managing external vendors and collaborating with technical or operations partners.
- Ability to identify workflow inefficiencies and implement automated or optimized solutions.
- Experience creating candidate communications, updating web pages, writing blogs, and building marketing email campaigns.
- Strong project ownership, communication, adaptability, and decision-making with limited oversight or incomplete data.
Nice to have
- SnowPro Core or Advanced Certification.
- Experience with third-party tool integrations or automation, Pearson VUE or other test delivery providers, web and email platforms, Certification Management Systems, QTI, or Salesforce.
Pay
$101K – $132.3K (base salary; currency not stated)
Tools
Salesforce, APIs, workflow builders, custom scripts, Certification Management Systems, Question & Test Interoperability (QTI)
AI focus
The posting describes an expectation to use AI as a high-trust collaborator and experiment with emerging capabilities to improve work; no specific AI certification tasks are stated.
Model-written summary · the original posting is authoritative