Snyk
Senior Technical Success Manager
$29K–$178K
United States - Boston Office +1 · Hybrid · Manager · Full-time · Posted Sep 30, 2026
- Location
- United States - Boston Office
United States - Remote - Experience
- 5+ years in a customer-facing technical role.
About the job
Guides strategic enterprise customers in adopting Snyk’s developer security platform and achieving value across their application security workflows.
What you'll do
- Develop customer strategies and customized onboarding programs to drive adoption, retention, and business value.
- Build relationships with customer engineering and security leaders; coordinate with internal teams to resolve challenges and advocate for customer needs.
- Lead strategic business reviews using data to demonstrate ROI and identify expansion opportunities.
What they ask for
- 5+ years of experience in a customer-facing technical role engaging executives and technologists.
- Experience working with highly technical enterprise customers in the Fortune 100 space in North America.
- Strong working knowledge of developer or application security tools and workflows.
- Experience leading technical or engineering programs, including thought leadership and business case development.
Nice to have
- Developer background, coding experience, or familiarity with modern DevOps environments.
- Experience leading technical transformation project teams.
Pay
$114,240 – $142,800 USD base salary; $28,560 – $178,500 USD commission
Tools
GitHub, Jira, Jenkins, VS Code
AI focus
Advises enterprise customers on securing development lifecycles in the AI era and supporting security workflows amid AI-driven software development.
Model-written summary · the original posting is authoritative