Socket
Technical Enablement Manager
$160K–$220K
United States · Remote · Manager · Full-time · Posted Oct 16, 2026
- Experience
- 6+ years in a technical customer-facing or technical enablement role.
About the job
Own technical enablement across Customer Engineering, beginning with Sales Engineers, by building onboarding, training, knowledge resources, and launch readiness that keep teams prepared to demo and support Socket’s product.
What you'll do
- Build and manage technical onboarding, hands-on labs, certification paths, and demo standards for Customer Engineering roles.
- Maintain the technical knowledge base and create deployment, troubleshooting, and competitive materials.
- Use field observations to improve training, inform Engineering, and prepare teams for product launches.
What they ask for
- 6+ years in a technical customer-facing or technical enablement role, such as Sales Engineer, Solutions Architect, TAM, or Support Engineer.
- Hands-on experience running demos, POCs, deployments, or escalations, and explaining products to technical and business audiences.
- Experience building reusable training and demonstrating its effectiveness.
- Use AI tools such as Claude or Claude Code to create and maintain content; working knowledge of package managers, CI/CD, and source control.
Nice to have
- Background in application security, SCA, supply chain security, or developer tooling; experience supporting frequent releases.
- Basic scripting in Python, JS, or Go, or experience with enterprise networking, proxies, and private package registries.
Pay
$160K – $220K (base salary)
Tools
Claude, Claude Code, npm, PyPI, CI/CD, Git, GitHub, GitLab
AI focus
Use AI tools to build and maintain enablement content and scale support for a growing team.
Model-written summary · the original posting is authoritative