SoFi
Director - Special Investigations (FIU)
United States +1 · Director · Full-time · Posted Sep 29, 2026
- Location
- United States
FL - Jacksonville - Experience
- 10-15+ years of AML experience; retail banking focus and recent experience in controls/processes or AML third-party risk management controls.
- Education
- Bachelor’s Degree from a four-year college or university in a related field.
About the job
Leads proactive, complex AML investigations across SoFi, identifying and mitigating financial-crime risks and strengthening investigative practices.
What you'll do
- Lead investigations into high-risk customers, complex typologies, emerging threats, and potential enterprise exposure; manage investigation intake, prioritization, escalation, and resolution.
- Document findings, recommend dispositions and reporting actions, identify trends and control gaps, and support SARs, regulatory inquiries, and law-enforcement requests.
- Develop investigative procedures and quality standards; partner across teams and support examinations, audits, testing, and management reporting.
What they ask for
- Bachelor’s Degree from a four-year college or university in a related field.
- 10-15+ years of experience in AML, focused on retail banking, with recent experience in controls/processes or AML third-party risk management controls.
- Comprehensive understanding of CPS/BaaS products, including payments processing, card issuance, credit and lending, and traditional retail banking services.
- Excellent working knowledge of BSA/AML laws and regulations within various international jurisdictions.
Nice to have
- CAMS/CFE certification
Model-written summary · the original posting is authoritative