Solidroad
Senior Software Engineer
$200K–$275K
San Francisco · On-site · Senior · Full-time · Posted Apr 3, 2025
- Experience
- At least 4 years of engineering experience; startup experience is preferred, ideally at Series A to C.
About the job
Own major product areas and technical decisions while building AI-powered customer support analysis, real-time training simulations, and high-performance web interfaces.
What you'll do
- Build prompt engineering and retrieval pipelines to analyze customer conversations and score customer interactions.
- Architect interactive voice, video, and chat training simulations that adapt to user input.
- Develop fast interfaces with Next.js, set technical standards, and mentor engineers.
What they ask for
- At least 4 years of engineering experience.
- Technical leadership, including mentoring, leading technical decisions, or architecting significant product areas.
- Deep expertise in modern web technologies, product architecture, or AI integrations.
Nice to have
- Startup experience, ideally at Series A to C.
- Experience shipping complex, customer-facing products.
Pay
USD $200K – $275K base salary
Tools
Zendesk, Intercom, Salesforce, OpenAI, ElevenLabs, Vapi, Next.js
AI focus
Build AI prompt engineering and retrieval pipelines for customer conversation insights and scoring, and create adaptive multimodal training simulations using generative technology.
Model-written summary · the original posting is authoritative