Sonar
AI Systems Engineer
Austin, Texas · On-site · Full-time · Posted Jul 22, 2026
- Experience
- 5+ years hands-on Atlassian administration; AI engineering experience required, with no duration specified.
About the job
Own and evolve Sonar’s internal technology ecosystem by building AI agents and integrations, automating workflows, and administering enterprise platforms, especially Jira Service Management and Atlassian Cloud.
What you'll do
- Build and operationalize AI-native capabilities, including Claude MCP integrations, custom Claude skills, Rovo agents, and Enterprise Apps connectors.
- Administer and improve Jira Service Management and the Atlassian Cloud suite, including service catalog, workflows, governance, access, and platform health.
- Develop enterprise integrations and automations, manage CMDB and IT assets, and support ITSM governance, security, compliance, and internal teams.
What they ask for
- Hands-on experience building and shipping AI-native systems using platforms such as Claude/Anthropic, MCP, agent frameworks, connectors, or prompt-based workflows.
- 5+ years administering Jira Service Management, Jira Software, and Confluence Cloud in enterprise, multi-team environments.
- Experience building workflow automations and integrations; comfortable with REST APIs, webhooks, and JSON.
- Experience configuring and maintaining a CMDB or IT asset management system, and strong understanding of ITSM processes and ITIL v3/v4.
Nice to have
- Scripting with Python, Groovy, or JavaScript; experience with adjacent enterprise systems such as Okta, Slack, or NetSuite.
- Atlassian certifications ACP-620, ACP-120, or ACP-420; experience supporting external audits.
Tools
Claude/Anthropic, MCP, Rovo, Jira Service Management, Jira Software, Confluence, Atlassian Automation, REST APIs
AI focus
Build, integrate, and operationalize AI agents, connectors, and prompt-based workflows for internal operations.
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