Sonar
Customer Success Engineer - America
Austin, Texas · On-site · Full-time · Posted Aug 20, 2026
About the job
Founding Customer Success Engineer who advises a portfolio of customers on adopting Sonar’s platform, improving engineering maturity, and realizing business value.
What you'll do
- Guide customers through onboarding, adoption, account health, and value realization; turn AI-identified signals into actions.
- Lead customer maturity assessments and outcome reviews, translating business priorities into technical plans.
- Share qualified expansion signals and renewal insights with Sales.
What they ask for
- Hands-on experience in DevOps, software engineering, or platform roles, including CI/CD pipelines and Git workflows.
- Fluent in English.
- Strong communication and analytical skills, with the ability to connect technical recommendations to customer business outcomes.
- Ownership, initiative, resilience, and teamwork in a founding-team environment.
Nice to have
- Additional languages such as Spanish or Portuguese; experience with SonarQube, SAST/AppSec tooling, developer platforms, or customer-facing roles.
- Java or another modern language, Linux, or hands-on experience with AI coding assistants or agentic development.
Tools
CI/CD pipelines, Git workflows, SonarQube, SAST/AppSec, Java, Linux
AI focus
Use AI-generated account signals to identify risks and opportunities and drive customer outcomes; hands-on familiarity with AI coding assistants or agentic development is a bonus.
Model-written summary · the original posting is authoritative