Sonar
Major Incident Manager
Austin, Texas · On-site · Manager · Full-time · Posted Oct 30, 2026
- Experience
- Professional experience is required; no number of years stated.
About the job
Automates and improves production infrastructure, security operations, observability, and incident response across on-premises and cloud environments.
What you'll do
- Monitor service health, triage high-severity alerts, and manage SLOs and error budgets.
- Develop infrastructure and policy automation, and eliminate repetitive operational tasks.
- Maintain security and observability tooling; participate in on-call response and implement post-mortem improvements.
What they ask for
- Professional experience provisioning and managing complex infrastructure with IaC or configuration-management tools.
- Hands-on experience with a major cloud provider or large-scale internal/private cloud.
- Practical experience defining, measuring, and reporting SLIs and SLOs for critical services.
- Experience with observability, networking, security controls, IAM, and incident reviews.
Tools
Python, Go, Terraform, CloudFormation, AWS, GCP, Azure, Ansible
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